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Shipping & returns

Do we ship overseas and to APOS

Yes, we ship all over the world including APOS and similar. We will be happy to quote the  international  shipping charges for your order once you let us know which items you are considering to order. If you would like us to call you, please send us an email at Avesdelplata10@gmail.com or at Customerservice@Avesdelplata.com and we will be happy to call you  at a specific time. We use the Unites States Postal Service in most cases but can also offer Fedex International Priority or Fedex International Economy if you prefer.

 

Exchange or Return or Claims about  an item 

We will accept an item back within 30 days of purchase for return or credit when received in good new condition. We will also accept any claims concerning an item within 30 days of purchased/ shipped . No claims can be issued after 30 days.  Please keep the original packaging material and box and try to return it in the same way it was packed. Exchanges or Returns should be sent to:
        
                                Aves del Plata
         261A Pepes Farm Rd
         Milford, CT 06460  

              
              Attn: Exchanges and Returns Department

         
In the case of returns, a credit will be issued to the original purchase credit card. Gift orders cannot be refunded to the gift recipient. The gift recipient will get a store credit for the item returned or will have the choice to ask for a refund to the original card used in that purchase - gift giver credit card-.  Store credits can be used in future orders and have no expiration date. Shipping charges, express or regular are not refundable unless the item arrived broken.
        
         Please contact us with any questions.

                     1-800-701-4085